The reconversion of Hagia Sophia into a mosque in 2020 brought major changes to the functioning of this historic structure. However, this process unfolded in a disorganized and chaotic manner, proving the Turkish proverb, "The caravan will fall into line along the way," all too true. Visiting rules were constantly altered, inconsistent practices emerged, and discriminatory regulations were introduced, creating inequality between tourists and local visitors.

Changing Entry Rules and Unequal Practices

Initially, entry to Hagia Sophia was free, and everyone could enter through the main gate by following the dress code and waiting in line. However, a new system was later introduced, dividing visitors into "Muslims" and "non-Muslims":

• Muslim visitors can enter for free through the main gate and explore the entire structure.
• Non-Muslim tourists, however, can only access the upper gallery by paying €25.
  This has been a major disappointment for tourists because the upper gallery does not offer a full view of Hagia Sophia’s grand dome and main space. Additionally, the €25 ticket fee is considered excessively high by many travelers.

Excessively Strict Security Measures and Bans

The rules enforced at Hagia Sophia negatively impact visitors' experiences. Dress code checks are extremely strict:

• Even if a strand of a woman’s hair is visible, security personnel intervene.
• Cross-shaped necklaces, alcohol smell, T-shirts with national flags, and accessories with words like "FUCK OFF" are banned.
• Even making a peace sign with your hands is on the prohibited list.
  The upper gallery has effectively turned into a "restricted zone." Tourists, faced with so many prohibitions, react by asking, "Did I pay €25 just to deal with all these restrictions?"

No Resting Areas and No Toilets : Sitting Is Forbidden!

There are no seating areas inside Hagia Sophia. Even sitting on the floor to rest is prohibited—security guards immediately intervene and ask visitors to stand up. This poses a significant problem, especially for elderly and disabled visitors.
and there is no toilet for Visitors who visit upper galery.

Ticket Confusion and the Risk of Tourists Being Misled

There are also serious issues with Hagia Sophia’s ticketing system:

• A private company tries to sell tourists a "combo ticket" that includes entry to another attraction called the "Hagia Sophia Experience Museum."
• Ticket counter staff ask, "Do you want to visit the mosque or the museum?" If tourists say "museum," they are directed to a €50 ticket.
• Since this ticket is non-refundable, many tourists end up paying extra unwillingly.

Tourists’ Reactions: "Hagia Sophia for €25 or Turkish Kebab?"

Given the extremely limited experience offered, the €25 ticket fee is seen as "overpriced" by tourists. On social media and travel forums, many complain, saying:
"Is it better to spend this money on visiting Hagia Sophia or on a delicious Turkish kebab?"

Hagia Sophia Needs a More Organized and Fair Management System

Hagia Sophia holds both religious and historical significance as a world heritage site. However, the current practices diminish visitors' experiences.

• Non-Muslim tourists should be given fair access.
• Excessively strict rules and bans should be reviewed.
• Misleading ticket sales practices must be stopped.
• Resting areas should be introduced.
  If Hagia Sophia wants to preserve its value as a universal cultural heritage, it must adopt a more transparent, fair, and visitor-friendly system. Otherwise, one of the world’s most important historical landmarks will continue to be associated with "restrictions and chaos."