• Binbirdirek Mah. Klod Farer Cad. Güven Apartmanı No:2/302 Fatih/İstanbul, Turkey
  • Open 08:00-22:00: Monday - Sunday

FAQ

  • Museum Pass?

    You have chance to buy Istanbul Museum Pass (Fast truck) which coasts 360 Turkish Liras Per Person for 5 days for one entrance for museum which operated by minister of Culture and Tourism of Turkish Republic.except Underground Cisterns. Because the cistern is operaed by Istanbul minicipality. If you have kids under 6 years old , you have a chance to free to ticket for museum which operated by Minister of Culture and Tourism. for Cistern you can get free ticket for kids which under 6 years old. Passport is required for Free tickets 

  • Istanbul Card?

    To reach old town of Istanbul and Most Highlights of Istanbul.  we can use public transportation , for public transportation we recommend you to get Istanbul Card. thanks to this. transportation fee will be around 4 Turkish Liras per person. You can get Istanbul Card from Yellow Ticket boxs at the station. Istanbul Card charges 10 Turkish liras. And Also You can use this yellow boxs to load new money in your İstanbul Cards

  • where to visit in Turkiye?

      One of the most frequently asked questions from our guests is "Where should we visit in Turkey". It is very difficult to answer this question briefly. That's why we wrote an article on a topic. You can access the article from Where to visit in Turkiye

  • Terms and Conditions?

    Policy in Istanbul Daily Tours  Please be ready 10 munites before pick up time %30 discount for Children under the 8 age Because of Trafiic Jam of İstanbul , pick up may be delayed beyond our control. Cancellation is not possible in the last 24 hours. We reserves the right to alter , postpone or cancel the tour without pior notice due to unforseen circumstances. We disclaim any responsibility and shall not pay any indemnity or reimbursement in the event that museums or monument included in the program could not be visited with any reason beyond our control. Guest are to be promptly on time at the meeting point shown by the tour guide. Tour will be proceed without waiting the delayers after maximum 10 munites passed from Meeting time . Policy for Istanbul and Turkiye Package Tour PAYMENT PROCEDURE - CANCELATION POLICY All Bank Charges Belong Sender ( 50 Euro per transfer via bank , %3 with credit card ) Cancellation Made Within 6 days prior to departure , Fully No-show 7-15 Days Prior to Departure Date 50% of total purchase amount can be refunded 16-24 Days Prior to Departure Date 75% of total purchase amount can be refunded 25 or more Days Prior to Departure DateRefund PolicyNon-refundable 100% of total purchase amount can be refunded • Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and travel service start date. • The notification day and departure day are NOT counted. Eg. If the tour departure day is April 4th, we receive the official cancellation request on April 1st, it will be counted as 2 days prior to the departure date. • If a tour is scheduled to depart within the next 6 days, we will not change a traveler's departure date and will not offer a refund. • All cancellations must be made directly with Istanbul Guide Services, not with tour providers. • In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler's check/cashier's check will be refunded via bank transfer. For refunds processed by wire transfer, any associated wire transfer fee will be deducted from the overall refund amount. • All domestic and international flight tickets purchased by us (Istanbul Guide Services) are non-refundable. Free Cancellation • Single Day Tours/Activities*: Cancel at least 7 Days in advance of the start date of the experience for a full refund. • Admission tickets/passes or skip-the-line tickets excluded. Please check special notes as some tours are non-refundable. • Any service that is included in the package tour can be canceled up to 72 hours before the tour start time. Service canceled within 72 hours is non-refundable.